De Rigo Rem

FAQ

I am an existing Rem customer, how do I register for an online account?

To register for an online account, have your customer number and zip code ready. Visit http://www.derigo.us/account/firsttimelogin.aspx. Follow the on screen instructions to complete registration.

I don't have a Rem customer number, how do I create a new account?

If you are not a current Rem customer, you can submit a contact request or find our credit application here http://www.derigo.us/account/register.aspx. Once your application has been approved, you can quickly setup an online account using the link in FAQ number 1 above.

I am a consumer with no connection to the eyewear industry, can I order frames from www.derigo.us?

Unfortunately we are currently only accepting orders from retail businesses. If you would like to purchase a product produced by De Rigo Rem eyewear and don't know where to find the closest store or online retailer, please contact customerservice at derigo dot us.

I found an error on the site, who can I contact?

Please contact customerservice at derigo dot us with any website related issues.